Terms and Conditions

The London Gin Club terms and conditions

The use of this website and ordering system is subject to agreeing to our terms and conditions.

We advise you to please take a few moments to read our terms and conditions and privacy policy.

We comply with the distance selling regulations which are set out to give consumers confidence to buy goods where there is no face to face contact with the seller.

1) Please read all terms and conditions

2) Please retain a copy for your records

3) Please read our privacy policy

The Definitions below apply to the terms and conditions set out in this document:

Force majeure event: shall have the meaning set out in paragraph 14.1

Goods: the products that we are selling to you as set out on your order.
Order: your order for the goods .Order confirmation: shall have the meaning as described in paragraph out in paragraph 1.1
Terms: the terms and conditions set out in this document.
Writing: or written includes faxes and e-mail.

1. Basis of Sale

1.1 Our terms and conditions and the order you place set out the whole agreement between you and us for the sale of the goods.

Before you commit to an order and buy please check all details are correct. Once an order is placed you have opened a contract with us and you will be bound by the terms once a contract comes into existence between us,

If a mistake has been made on your order please contact us within 24 hours of the order being placed.

1.2 Any images we provide you in addition to our website gallery will be provided as an approximate idea of a given item. They do not form part of the contract between you and us or any other contract between you and us for the sale of the goods.

1.3 We have absolute discretion to accept or decline any order offered by you

2. Cancellation

2.1 You have the right to cancel any order at anytime from when the order is placed until 14 days after you receive the goods. With the exception of items listed in 2.4. You will receive a full refund for the product but you will be required to pay the postage & packaging on any cancelled order that you have received that is undamaged and returned for other reasons. If you request to cancel your order after it has been dispatched we will be unable to process a refund until the item(s) has been returned to us. With the exception of e mail vouchers. Once returned to us we will process a refund for the cost of the item minus the refund cost  (5%) (s), but we will not  refund the postage and packaging costs paid .

2.2.In the very unlikely event of an item arriving damaged or not arriving at all please contact us immediately and within 7 days describing in detail the nature of the shortage or defect. We can, if stock allows provide you with a replacement or refund you the amount including additional postage and packing on receipt of defective goods. If we have not been notified of any defect within that time we will not be held responsible for replacement or refund.

2.4 You are not entitled to cancel your contract for the purchase of tickets for London Gin Club tasting events. Tickets for The London Gin Club tasting events are strictly non-transferrable, non-exchangeable and not refundable and cannot be exchanged for cash. Ticket sales are final once purchase has been made. Tickets are for specific dates, dates are not exchangeable, tickets cannot be used against any other event or date. We will not refund tickets or transfer or exchange bought tickets to another event under any circumstances.

3. Ownership of goods

3.1 Ownership of the goods does not pass from The London Gin Club / London Peculiar until they have been paid for in full, and the company reserves the right to take the appropriate action to recover any such goods if payment is defaulted. Ownership of goods becomes yours when a full payment including delivery has been received

4. Goods, availability and prices.

4.1 Goods will be sent to the address given in the order and stated in the order confirmation you will receive.

4.2 We take every effort to ensure prices on our website are accurate, however on rare occasions discrepancies may occur. If we discover a price difference once a product is ordered we will inform you as soon as possible to reconfirm your order at the correct price.

5. Tasting menu gift certificates

5.1 Gift certificates are non-refundable and cannot be exchanged for cash.

5.2 All Gift Certificates are valid for 9 months from the date of purchase and must be used within that timeframe.

5.3 All Gift Certificates have an expiry date on the front (9 months from the date of purchase). Gift Certificates must be used in the London Gin Club bar on a date up to and including the expiry date, otherwise the Gift Certificate will be deemed to be void and can no longer be used, and no liability will be accepted by the London Gin Club or London Peculiar.

5.4 The expiry date of gift certificates cannot be extended under any circumstances

5.5 It is the responsibility of the purchaser to keep their Gift Certificate or the email Gift Certificate safe.

6.6 We cannot replace lost or stolen Gift Certificates. If your Gift Certificate has been redeemed by someone else we cannot replace its value or the Gift Certificate itself.

6. Tasting Event Tickets

6.1 Tasting Event ticket sales are final once purchase has been made and tickets cannot be returned, refunded or exchanged and cannot be exchanged for cash. 

6.2 Tickets are valid for the specified event and date for which the tickets were purchased and cannot be exchanged. Tickets are for specific dates, dates are not exchangeable, tickets cannot be used against any other event or date.

6.3 We will not refund tickets or transfer or exchange bought tickets to another event or date under any circumstances.

 

7. Gin Money

7.1 Gin Money is non-refundable and cannot be exchanged for cash.

7.2 All Gin Money is valid for 12 months from the date of purchase and must be used within that timeframe.

7.3 All Gin Money has an expiry date (12 months from the date of purchase). Gin Money must be used in the bar on a date up to and including the expiry date on the front, otherwise the Gin Money will be deemed to be void and no liability will be accepted by the London Gin Club.

7.4 Once Gin Money has expired it is void and can no longer be used.

7.5 It is the responsibility of the purchaser to keep their Gin Money safe. We cannot replace lost or stolen Gin Money.

7.6 If your Gin Money has been redeemed by someone else we cannot replace its value or the Gin Money itself.

7.7 If your gin money is damaged you may not be able to use it, Please keep it safe When presented to us it must not be torn or marked in any  way.

8 Damage/wear and tear

8.1 We shall not be liable for any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, if you use the goods in a way that we do not recommend, you fail to follow  our instructions, or any alteration or repair you carry out without our prior written approval

9. Delivery

9.1 Our aims are:

  • For Standard delivery, items will be dispatched within 4 days of your order being confirmed.
  • Package the item safely and securely for delivery

 

9.2 In the event an item arrives damaged or not arriving at all please contact us immediately and within 10 days describing in detail the nature of the shortage or defect.

9.3 If you do not take delivery of the item within four weeks of notification that it has been dispatched and you fail to notify us you will be liable for the postal charges and any loss of value of the item.

9.4 From the time of delivery the goods will be your responsibility.

 

10. Returns  

10.1 The clauses in this Returns section (10) fo not apply to items listed in 2.4. Tasting Event ticket sales are final once purchase has been made and cannot be returned, refunded or exchanged and cannot be exchanged for cash. 

10.2 In the unlikely event that your item does not conform with our description, images on the website, these terms and conditions and your order please inform us as soon as possible after delivery. We will request you return the goods to us at our cost and after inspection we may:

  1. Offer a partial or full refund
  2. Replace the item where possible
  3. Repair the item

10.3 In the unlikely event that you are not happy with your purchase you can return it to us, at your expense within 7 working days from delivery in accordance with the distance selling regulations and your rights to cancel. This includes UK and international customers.

 

11. Pricing

11.1 The price of the item will be confirmed to you once tour order is place, including any add-ons,

11.2 Prices are liable to change at any time and in the unlikely event of a list price being incorrect we will inform you of the correct price.

11.3 Price changes will not affect your order once it has been confirmed

11.4 All prices include vat at the current standard rate.

11.5 All prices exclude delivery charges. We will not be liable for any additional local  taxes for export or duties in the event an item is sent outside the UK

12. Payments

12.1 All payments must be made in advance, including costs of add ons such as frames and delivery. Payment by credit cards (not American express)  and debit cards are accepted. If you collect your item from our workshop there will be no delivery charge. We accept credit/debit cards and cash. We do not accept personal cheques.

12.2 We will charge you card when the item is ready for dispatch.

12.3 If a payment is rejected or not made on time you will be liable for interest set at RBS basic rate and this will accrue on a daily basis until payment is received.

12.3 If a dispute arises payments clause 2 will not apply

13. Limitation of liability.

13.1 If either party fails to comply with these terms, neither of us shall be responsible for any losses that the other suffers as a result, except for those losses which are a foreseeable consequence of the failure to comply with these terms.

Neither party shall be responsible for losses that result from our failure to comply with these terms including, but not limited to, losses that fall into the following categories:

(a) loss of income or revenue;
(b) loss of business;
(c) loss of anticipated savings;
(d) loss of data; or
(e) any waste of time.

However, this shall not prevent claims for foreseeable loss of, or damage to, your physical property.

13.2 This clause does not include or limit in any way our liability for:

(a) death or personal injury caused by our negligence; or
(b) fraud or fraudulent misrepresentation; or
(c) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; or
(d) losses for which it is prohibited by section 7 of the Consumer Protection Act 1987 to limit liability; or
(e) any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude our liability.

14. Events Outside Our Control

14.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by events outside our reasonable control (force majeure event).

A force majeure event includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes, in particular (without limitation), the following:

(a) strikes, lock-outs or other industrial action; or
(b) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; or
(c) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; or
(d) impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
(e) impossibility of the use of public or private telecommunications networks; or
(f) failure by our suppliers to supply the goods to us which are required to fulfil your order.

14.2  Our obligations under these terms are suspended for the period that the force majeure event continues, and we will have an extension of time to perform these obligations for the duration of that period. We will take reasonable steps resume normal business and to find a solution by which our obligations under these terms can be performed despite the force majeure event. If we have been unable to resolve a force majeure event within one month we shall be entitled to cancel your order without penalty save for refunding to you the purchase price you have paid.


15. Assignment
15.1 Our contract is with the person who places the order. You may not transfer any of your rights to another individual without our written consent. In the event you require us to transfer your rights to another individual all obligations included in the original order will be applied to them.

16. Contact and notices

16.1 All correspondence should be sent to The London Gin Club / London Peculiar at 22, Great Chapel Street London WF8FR. You must provide proof of postage for any correspondence sent to us.

17. General
17.1 If any court or competent authority decides that any of the provisions of these terms and/or the order are invalid, unlawful or unenforceable to any extent, that term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.

17.2 Any failure by us to conform to these terms or waive any terms or rights at anytime does not mean that we waive such rights at consequent issues.ie if you default and we waive certain terms under particular circumstances we reserve the right to retract this waiver at any time. 

18. Privacy Policy

This privacy policy sets out the way we may use the personal information that we may obtain from you. By your continued use of our website you are accepting and consenting to the practices described in this Privacy Policy. For additional conditions of use, please see our standard terms of business.

What we do with the information you provide us:

18.1 We will not pass your private details onto any third party. All work carried out for The London Gin Club / London Peculiar is carried out by ourselves with no other company involved except in the case of delivery

18.2 Your details will be used to:

a) Administer your order

b) Contact you relating to that order

c) We may from time to time ask for customer feedback

You can at any time remove your e mail address from our mailing list

18.3 Our staff will use your credit card details to process payments. At no time will your details be removed from our offices nor will they be handed to a third party. Furthermore, they must process the personal information in accordance with this Privacy Policy and as permitted by the UK’s Data Protection Act

18.4 If The London Gin Club / London Peculiar changes its name or acquired other businesses your details held by us will be transferred to that company.

18.5 Fraud prevention
We may release customer accounts and other personal information to comply with the law, enforce or apply our Standard Terms of Business and other agreements, or protect the rights, property or safety of London Peculiar, our customers and others. This may include exchanging information with other companies and organisations for fraud protection and credit risk reduction.

18.6 Security

The London Gin Club / London Peculiar takes online security seriously. We cannot guarantee the security of any data you disclose online.

All reasonable endeavours have been made to ensure that all transaction information is encrypted. We recommend you take all necessary precautions to ensure you own safety in line with your credit card company and be aware when making a payment of any unusual behaviour during a transaction.


19. Customer limitations.

You must be over 18 to make purchases from The London Gin Club/ London Peculiar shopping site. By agreeing to our terms you agree you are ovr 18 years of age


20. Your Rights

You have the right to ask us not to process your personal data for marketing purposes or to ask us not to pass on your details to third party companies and organisations.


21. Other websites

We may have links to other websites of relevance on our website.

If you click on a link and are taken to another website we do not accept responsibility for any liability for any occurrence whilst using their website. Please be sure to check their privacy policies before you commit to exchanging any information with them as they will not be governed by the same policies as ourselves.


22. Changes to our Privacy Policy

We have the right to amend and alter our terms and conditions and privacy policy at any time. This includes changes to our delivery policy, payment policy and refund and returns policy

23. Use of website.

It is forbidden for you to use or reproduce any of the images including our logo on this website.