Important customer information

 

Pricing Information

All product prices and delivery charges are for UK supply only. Please contact us for quotations to supply goods outside the UK.

Payment Methods

Your chosen payment method can be chosen from the drop down menu in the 'Basket'.

Invoice - you can check out and send us your order without paying at this stage. We will dispatch the goods and send an invoice for payment on 30 days. This method is for customers who already have account facilities set up with Goss Scientific.

Paypal - you can pay by this method if you have a Paypal account.

Credit / Debit Cards - select 'Website Payments Standard' in the drop down menu. Cards will be processed through Paypal but you do not need a Paypal account and you do not need to register with Paypal.

Delivery Charges

All orders are subject to a delivery charge of £10.00.

Orders are shipped by either Fedex or UPS, a fully traceable courier authorised to carry hazardous goods (where appropriate).

Cancellations

Customer orders may only be cancelled in writing. Goss shall not accept cancellation of orders once the goods have been dispatched from Goss. In some circumstances Goss may agree to the return of the products but the customer shall be liable for all packing and shipping charges incurred.

Out of Stock goods

Large quantities of the products listed on this site are kept in stock. In the unlikely event that we have run out stock we will contact you and schedule a delivery time. You have the right to cancel the order. 

Warranty

Goss warrants its products against defects in materials, workmanship and design. No liability for loss or damage in excess of the purchase price of the goods will be accepted.

Incorrectly ordered goods

By agreement only, Goss may choose to accept the return of incorrectly ordered goods.

The customer may be liable for a re-stocking fee and all shipping and packing charges.

No products may be returned if the seal has been broken.

Web Site Errors

Every effort has been made to ensure that the information and prices on this site are correct.In the unlikely event of any errors, Goss Scientific reserve the right to decline an order and the customer has the right to cancel the order.