Terms and Conditions

Terms and Conditions of Sale


1. Handling and Use

Any chemicals supplied should be handled only by qualified individuals trained in laboratory procedures and familiar with their potential hazards. Some of the chemicals supplied may be extremely toxic, hazardous or flammable. Products are supplied on the condition that the customer accepts responsibility for any accident arising from their handling or use. All products are supplied for laboratory use only.

2. Disposal of Waste

The customer warrants that all chemicals will be disposed of in a safe and environmentally friendly manner in line with current legislation.


To comply with the customers own COSHH regulations, or similar such regulations, MSDS sheets are available for all products supplied by Goss.

4. Title and Risk

Goods supplied by Goss shall remain the property of Goss until paid for in full by the Customer. The customer will be liable for any loss, damage or use of products between delivery and such a time as full payment is received.

5. Damaged Goods

In the event of goods being damaged during transit, Goss must be informed within 7 days of receipt of the goods. When requested, damaged goods must be returned to Goss for inspection before replacements are dispatched. Under no circumstances should a customer accept or sign for goods from a courier that are clearly damaged or potentially damaged. The customer must retain all packaging from damaged goods for inspection by a Goss representative or a representative of the courier.

6. Delivery

Goss shall make every effort to meet any delivery date quoted but shall not be liable for any loss or damage arising directly or indirectly from delay in delivery.

7. Cancellations

Customer orders may only be cancelled in writing. Goss shall not accept cancellation of orders once the goods have been dispatched from Goss. In some circumstances Goss may agree to the return of the products but the customer shall be liable for all packing and shipping charges incurred.

8. Insolvency

In the event that the customer shall suffer insolvency, bankruptcy or a receiver be appointed, any goods that have not been paid for in full shall remain the property of, and be recovered by Goss .

9. Public and Products Liability

Any claims against Goss in respect of damage to property or persons shall be limited to the value of the contract.

10. Warranty

Goss warrants its products against defects in materials, workmanship and design. No liability for loss or damage in excess of the purchase price of the goods will be accepted.

11. Incorrectly ordered goods

By agreement only, Goss may choose to accept the return of incorrectly ordered goods.

The customer may be liable for a re-stocking fee and all shipping and packing charges.

No products may be returned if the seal has been broken.

12. Severability and Waiver

In the event that one of these Terms and Conditions shall be found to be void, failure to enforce such condition shall not be regarded as a waiver of the remaining Terms and Conditions.

13. Relevant Law

These Terms and Conditions and the contracts to which they relate shall in all respects be governed and construed in accordance with the laws of England and Wales.

14. Acceptance

The placing of an order with Goss implies acceptance of the above conditions.

15. Miscellaneous

The use of the term ‘Goss’ in the above Terms and Conditions shall mean ‘Goss Scientific Instruments Ltd’.