FAQ

FAQ


Difference between various Training Packs and options

Q: What is the difference between the Individual and Organisational Training Pack?
Q: What if I buy the Individual Training Pack and then decide I want to show it to other members of my team or use it as part of training or teaching?
Q: What is the difference between Packs with 2 and 6 CPD hours?

CPD & Accreditation

Q: Can CPD certificates received with these Training Packs be used as evidence for my professional body as part of CPD submission process?

Postage and Payment options

Q: My organisation is going to pay for my training pack. Can you invoice it?
Q: How much will I pay for Postage & Packing?
Q: I am ordering from abroad. What form of delivery do you use?
Q: How soon you usually dispatch the items?

Other Questions

Q: I would like to discuss further the training requirements of my organisation and the types of training packs that we might need.

 

Difference between various Training Packs and options

Q: What is the difference between the Individual and Organisational Training Pack?

Individual Training Pack are designed for individual study and continuing education purposes only. Individual Training Packs are licensed for individual health professionals who are going to watch the DVD privately at their home or office. Use of Individual Training Pack DVD for group viewing, teaching or training purposes or any institutional use is not permitted. On-screen notices of this licensing agreement are clearly indicated on the DVDs.

The Organisational Training Pack is for those ordering from universities, colleges, clinics and any institution; it is licensed for group viewing. Most Organisational Training Packs come with a training manual (on a CD-ROM) that includes discussion questions, reflection paper guidelines, tips for watching, related resources, and a complete transcript. 

Full list of our Training Packs with all the details can be found here.

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Q: What if I buy the Individual Training Pack and then decide I want to show it to other members of my team or use it as part of training or teaching?

You may upgrade the DVD from Individual to Organisational Training Pack by emailing us at eMail info@psychotherapydvds.com .

You will only be charged the difference between the two versions, not the full Instructor’s version price, and you will be asked to return the Individual Version DVD. Then, we will post you an Organisational Training Pack including the training manual, if available for that DVD and additionl certificates, and you may then show it to the training group or class as you wish.

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Q: What is the difference between Packs with and without CPD hours?

Training Pack with CPD hours is an essential training pack that consists of Video Training Materials (DVD format) and provides you with a certificate for appropriate number of CPD hours only for viewing the training DVD. Training Pack with bigger number of CPD hours usually consists of Video Training Materials (DVD format), but in addition you get a CD-ROM that has a variety of other information relevant to you training: written review of the topic, links to free articles to read, in some instances – PowerPoint slides that illustrate the topic, recommended reading list etc. At the end of this learning process you can take a multiple choice self-test (that also included on the CD-ROM) and check your answers. This pack provides you with a certificate for 6 or more CPD hours.

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CPD & Accreditation

Q: Can CPD certificates received with these Training Packs be used as evidence for my professional body as part of CPD submission process?

All professional and regulatory bodies in the health, social and psychotherapy fields have CPD standards for those registered with them, which require registrants or members to demonstrate their fulfilment of CPD requirements.

Each Training Pack carries a certain amount of CPD hours carefully assessed and approved by qualified professionals from The Skills Development Service Ltd. These hours reflected in CPD Certificate approved by SDS Ltd, with the appropriate logo and signature. SDS approval confirms that your training experience has been professionally evaluated and incorporated a variety of learning methods to support CPD requirements of different professional bodies in the UK.

There is extensive evidence that SDS training certificates had been submitted and accepted as part of CPD submissions for such professional bodies as:

  • Health Professions Council (HPC)
  • The Psychological Society of Ireland (PSI)
  • Federation of Drug & Alcohol Professionals (FDAP)
  • Institute For Learning (IFL)
  • British Association of Counselling & Psychotherapy (BACP)
  • General Social Care Council (GSCC)
  • The Scottish Social Care Council (SSCC), Welsh Social Care Council (WSCC) and NISCC (Northern Ireland Social care Council)
  • The Nursing & Midwifery Council (NMC) and many others.

For further information: http://www.skillsdevelopment.co.uk/sds-cpd.html

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Postage and Payment options

Q: My organisation is going to pay for my training pack. Can you invoice it?

Yes. There is no problem with invoicing your organisation – please place an order online choosing "Invoice" as payment option and add PO number to the comment field (if you have one). Please email us (info@psychotherapydvds.com) a purchase order or any other official form of order and we will send you an invoice. You will receive your training pack as soon as our invoice is paid. Please note that we are unable to sell Individual Versions using this option.

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Q: How much will I pay for Postage & Packing?

We charge minimal price for P&P in order just to cover our genuine P&P expenses - all orders £4.75 for delivery with FREE delivery over £150.

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Q: I am ordering from abroad. What form of delivery do you use?

The unique feature of our company – we DO NOT charge extra P&P for international postage. If you are ordering from outside the UK, you pay for delivery exactly the same price as our UK customers.

All our orders abroad despatched by the “International Airmail”.

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Q: How soon you usually dispatch the items?

Out normal delivery time is 3 – 5 working days. Our aim is to get your items to you as soon as possible. That is why we usually try our best to dispatch your order on the same working day or the day after. However, in certain circumstances (e.g. when we are running a big promotional event and overloaded with orders, awaiting delivery from our suppliers, short-staffed due to illnesses etc) such speedy delivery is not possible. We always clearly indicate it in the delivery time field of each individual product. Always consult “Delivery period” field for estimated delivery times. Shipping is by 2nd class post.
Unless specified otherwise you should receive your item within 6 working days of acceptance of your order. If you have not, please contact us on info@psychotherapydvds.com.

In exceptional circumstances where delivery date cannot be met, we will notify you and try to agree with you a new delivery date or issue a full refund.
For further details please consult Terms & Conditions.

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Q: I would like to discuss further the training requirements of my organisation and the types of training packs that we might need.

Please email us on info@psychotherapydvds.com and our qualified training co-ordinator will be happy to discuss all possible options with you.

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