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Skills For Dealing with Difficult People at Work (3 DVD) - 3 CPD Hours
plus P&P (if applicable)

Volume 1
General principles of Dealing with Difficult Behaviour and Strategies for Introducing Change
Volume 2
Common Styles of Difficult Behaviour and How to Deal with Them (2 DVDs)

Regular Price – £60

In stock. Can be shipped within 5 working days.

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